Everything You Need to Know About LED Lighting
Find answers to common questions about our LED outdoor lighting solutions, installation, warranty, and customization options.
What is the lifespan of your LED outdoor lights?
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Our LED outdoor lighting products are designed for exceptional longevity, with a rated lifespan of 50,000+ hours under normal operating conditions. This translates to approximately 15-20 years of reliable performance when used for 8 hours daily.
The actual lifespan depends on factors such as:
- Operating temperature and environmental conditions
- Quality of electrical supply and voltage stability
- Proper installation and maintenance
- Usage patterns and dimming frequency
What certifications do your products have?
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All our LED lighting products are certified to meet international safety and quality standards:
- CE Certification: European Conformity marking for safety, health, and environmental protection
- RoHS Compliance: Restriction of Hazardous Substances directive compliance
- IP67 Rating: Dust-tight and waterproof protection for outdoor applications
These certifications ensure our products meet the highest international standards for quality, safety, and environmental responsibility.
Do you offer customization services (OEM/ODM)?
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Yes, we provide comprehensive OEM/ODM services to meet your specific project requirements:
- Custom Housing Design: Tailored exterior designs and finishes
- Optical Configuration: Custom beam angles, color temperatures, and lumen output
- Driver Customization: Specific voltage, current, and dimming requirements
- Brand Customization: Your logo, packaging, and documentation
- Smart Integration: IoT connectivity and control system integration
Our experienced R&D team works closely with clients to develop lighting solutions that perfectly match their technical specifications and brand requirements.
What warranty do you provide?
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We stand behind our products with a comprehensive 5-year global warranty that covers:
- Manufacturing defects and material failures
- LED chip degradation beyond specified parameters
- Driver and electronic component malfunctions
- Housing integrity and waterproof seal failures
Our warranty includes free replacement or repair of defective units, with global technical support available 24/7. Extended warranty options are also available for large-scale projects.
How energy-efficient are your LED lights compared to traditional lighting?
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Our LED lighting solutions deliver exceptional energy efficiency with up to 95% energy savings compared to traditional halogen or incandescent lighting:
- High Efficacy: 120-150 lumens per watt output
- Low Heat Generation: Minimal energy waste as heat
- Instant On/Off: No warm-up time required
- Dimming Capability: Further energy reduction with smart controls
- Zero UV Emissions: Environmentally friendly operation
This translates to significant cost savings on electricity bills and reduced carbon footprint for your lighting installations.
What is the minimum order quantity (MOQ)?
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Our minimum order quantities are designed to accommodate various business needs:
- Standard Products: 50-100 pieces per model (varies by product type)
- Custom/OEM Orders: 200-500 pieces depending on customization complexity
- Sample Orders: 1-5 pieces available for testing and evaluation
- Large Projects: Flexible MOQ for substantial orders (1000+ pieces)
We work with distributors, contractors, and project managers to find the most suitable order structure for your specific requirements and budget.
Can your lights withstand extreme weather conditions?
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Our LED outdoor lights are engineered for exceptional durability in harsh environmental conditions:
- Temperature Range: -40°C to +60°C (-40°F to +140°F)
- IP67 Waterproof Rating: Complete protection against dust and water immersion
- Corrosion Resistance: Marine-grade aluminum housing with anti-corrosion coating
- UV Stabilized: Materials resistant to UV degradation and color fading
- Shock & Vibration Resistant: Robust construction for high-wind and seismic areas
These features ensure reliable performance in coastal areas, desert climates, tropical regions, and cold weather environments.
Do you provide installation guidance and technical support?
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Yes, we provide comprehensive support throughout your project lifecycle:
- Installation Manuals: Detailed step-by-step guides with diagrams
- Technical Documentation: Wiring diagrams, mounting specifications, and safety guidelines
- 24/7 Technical Support: Global support team available via phone, email, and video consultation
- Project Cost Analysis: Engineering support for budget planning and optimization
- Training Programs: On-site or virtual training for installation teams
Our technical experts can assist with design recommendations, troubleshooting, and ensuring optimal performance of your lighting installation.
Still Have Questions?
Our lighting experts are ready to help you find the perfect LED solution for your project.